Customer Service & Sales Program

GRADUATES ARE TRAINED & FULLY QUALIFIED FOR THE FOLLOWING POSITIONS:
•  Entry Level Database Support
•  Claims Representative
•  Personal Banker
•  Account Representative
•  Public Relations Assistant
•  Sales Assistant
•  Sales Trainee

NLEI's BDP Program provides specialized courses to expand the tools and techniques to establish business relationships as well as explore the differences between service selling and relationship selling; in addition, effectively interact with customers and problem solving.

Today's constantly changing business environment requires customer service and sales professionals to fill positions in banking, insurance, finance, healthcare, pharmaceutical, and technology.

Program Goals
•  Train students on the necessity to increase their marketability in a highly competitive workforce
•  Enhance interpersonal skills as an integral part of the student’s professional and individual development
•  Build a solid foundation of sales and service skills leading to opportunities in any industry